Cookie Policy

The Cookie Policy (“Policy”) of Reframax (“Reframax”) aims to explain what Cookies (“Cookies”) are, demonstrate why they are used, how they are used, and the types of Cookies used. It also provides information on how the User (“User”) can control Cookies, alerts about potential changes in usage, and opens a communication channel with Reframax for any questions. The information in this Policy pertains to the Reframax website (“Site”): https://www.reframax.com.br/portal/.

 

What are Cookies?

Cookies are small text files that a website downloads onto the device that the User is using, whether it’s a computer or a mobile device, when visited. By performing this action, on the next visit, the Site automatically recognizes the device, improving performance and the User’s experience. These downloaded pieces of information can also be used by other websites that recognize the same Cookie. It’s important to note that Cookies only store information related to preferences and access.

 

Why do we use cookies?

The Cookies used on the Site serve various functions, as listed in the “How we use cookies” section. The utility of Cookies ranges from technical and functional needs of the Site to the possibility of enhancing the User’s experience.

 

How we use cookies:

Regarding ownership:

• First-party: These are Cookies defined by Reframax or third parties on behalf of Reframax and are used by the Site.
• Third-party: Cookies defined by an external page, such as advertisers.

Lifetime:

• Session Cookies: These Cookies expire as soon as the User closes the browser.
• Persistent Cookies: These Cookies are stored on the device where they were downloaded for a specified period or until the User deletes them.

Purpose:

• Necessary: These Cookies enable basic navigation functions and access to the Site’s resources. Without these Cookies, the Reframax Site may have poor performance, not function correctly, or even present security issues.
• Performance: These Cookies collect information about how the User uses the site and are crucial for optimizing the Site’s operation.
• Functionality: Functionality Cookies remember preferences and settings that the User made on the Site during their last visit. Thus, there is no need to select preferences every time the Site is accessed.
• Advertising: These Cookies collect information to promote ads tailored to the User’s interests.
• Analytics: These Cookies are used for Reframax to better understand how visitors interact with the Site through indicators that help improve the Site’s performance.

How can you control Cookies?

• Opt-in model: In this scenario, Cookies are used only after the consent given by the User the first time they access the Site or at any time in the browser settings.

 

How long do cookies last?

Cookies on the Site have a duration of 6 months.

Changes in the use of cookies To stay informed about any changes in the use of Cookies, the User should pay attention to notices when entering the Reframax Site.

 

How to get in touch?

In case of any questions, please contact Mrs. Carina Bartholomeu via email at dpo@reframax.com.br.